User Support for Now You're Cooking! 

User support is provided to unregistered as well as registered users, although registered users are given priority assistance. If you have questions regarding setup or operation of any version of Now You're Cooking!, or if you have suggestions for future versions, please use the following resources:

 

Loginetics, Inc.

 

In your request for tech support, please include as much of this information as possible:

• What type of PC (Dell, HP, etc.) and CPU (Intel, AMD, etc.) are you running ?
• What version of Windows (tm) are you running (11, 10, 8, 7, Vista, XP, other) ?
• What version of NYC are you having problems with (6.02, 5.97, 5.89, etc. -- use Help… About… to find version) ?
• Where did you obtain the setup file for the NYC version you are running (NYC website, other software archive, etc.) ?
• Have you been running any previous versions of NYC ?
• What is the exact wording of the message you obtained (screenshots are helpful) ?
• What exact steps did you take prior to the message (please be explicit) ?

 

We believe strongly in bug-free code, so please let us know if you think you have found one. We also enjoy suggestions for new features, big or small, that you think could help Now You're Cooking! become a better software product. 

 

VERY IMPORTANT:

Sometimes our emails to you may be incorrectly placed into your Spam or Junk folders, so please check these folders if you do not receive a support response or your registration info after ordering.  Also, please whitelist our email addresses (sales@loginetics.com, techsprt@loginetics.com, gehauser22@loginetics.com) to ensure that you receive the support response from us in your regular Inbox.  Here is a how-to guide to whitelisting for various email clients.

 

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Last Updated:  02/20/2024

Loginetics, Inc.